Rieter is the world’s leading supplier of systems for manufacturing yarn from staple fibers in spinning mills. Based in Winterthur (Switzerland), the company develops and manufactures machinery, systems and components used to convert natural and man-made fibers and their blends into yarns in the most cost-efficient manner. Cutting-edge spinning technology from Rieter contributes to sustainability in the textile value chain by minimizing the use of resources. Rieter has been in business for more than 225 years, has 18 production locations in ten countries and employs a global workforce of around 5 100, about 16% of whom are based in Switzerland.
You have power, are versatile, service- and goal-oriented? You like to work in a team, are curious and always find innovative ways to reach your goals? Then you fit perfectly within our team and can strengthen our business as
eCommerce Platform Specialist
Are you a proactive, service-oriented personality with a passion to tackle your tasks? In this challenging and very diversified function, you take responsibility for the eCommerce Platform and ensure the following activities.
Your Main Tasks and Responsibilities
- Platform Management
- Oversee the daily operations of the after-sales webshop, ensuring it runs smoothly and efficiently.
- Administer and maintain the SAP Commerce Cloud platform, ensuring it meets business requirements and performance standards.
- Coordinate with cross-functional teams, including IT, marketing, and customer service, to ensure the platform supports overall business objectives.
- Coordinate with the IT team to perform regular maintenance, updates, and upgrades to the SAP Commerce Cloud platform.
- Performance Optimization
- Monitor and analyze webshop performance metrics, identifying areas for improvement and implementing necessary changes.
- Optimize the platform for speed, usability, and conversion rate to enhance customer satisfaction and drive sales growth.
- User Experience and Interface Design
- Ensure the webshop offers a user-friendly and visually appealing interface.
- Collaborate with designers and developers to implement UI/UX improvements based on user feedback and industry best practices.
- Data Analysis and Reporting
- Utilize analytics tools to track webshop performance and generate regular reports for senior management.
- Provide insights and recommendations based on data analysis to drive strategic decision-making.
- Customer Support
- Work closely with the customer service team to address any customer inquiries or issues related to the after-sales webshop.
- Provide technical support for the after-sales webshop, addressing any issues or bugs promptly.
Your Profile
- Degree in business administration or business information technology
- Proven experience (min. 5 years) in eCommerce Platform Management or similar role
- Strong expertise in SAP Commerce Cloud (Hybris) is essential
- Broad knowledge of MS Office tools, SAP ERP
- Proficiency in web analytics tools (e.g., Google Analytics) and data-driven decision-making
- Excellent project management skills with the ability to handle multiple tasks and meet deadlines
- Strong problem-solving skills and attention to detail
- Excellent communication and interpersonal skills
- Proficiency in English
Your Benefits
- an international working environment with long tradition
- versatile activity in a future-oriented environment with a lot of self-responsibility good development opportunities and fair employment conditions a motivated team with mutual respect and good cooperation
Job ID: 23092024
Business: After Sales
Country: India
Company: Rieter
Functional Area: After Sales & Services
Entry Level: Professionals
Contract type: Unlimited
Location: Pune/Coimbatore
Vinit Araj
Talent Acquisition
Rieter India Pvt. Ltd.
Talent Acquisition
Rieter India Pvt. Ltd.
If you are interested in an exciting and varied work environment and have the qualifications listed above, we look forward to receiving your online application.