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Rieter is the world’s leading system supplier for processing natural and man-made fibers into short-staple and long-staple yarn, as well as for the production of filament yarns, man-made fibers and nonwovens. With its comprehensive technology portfolio, Rieter covers the entire textile value chain – from fiber to yarn, and from polymer melt to texturized filament, synthetic staple fibers and nonwoven. Headquartered in Winterthur, Switzerland, the company designs and engineers complex spinning plants, machines, systems, and components that enable an efficient and economical production. Rieter’s leading technologies ensure minimal resource consumption, making a significant contribution to sustainability across the global textile value chain. Rieter has a history spanning more than 230 years, operates 22 production sites in nine countries, and employs around 6 400 people worldwide, approximately 9% of them in Switzerland. Rieter is listed on the SIX Swiss Exchange under the ticker symbol RIEN.
You are passionate about sharing knowledge, have a strong service mindset, and enjoy helping others grow? You are versatile, goal-oriented, and thrive in an international environment? You are curious about new technologies and innovative ways of learning? Then you fit perfectly within our team and can strengthen our business as a

Trainer - Customer Training

Are you a proactive, service-oriented personality with a passion to tackle your tasks? In this challenging and very diversified function, you take responsibility for the Customer Training and ensure the following activities.

Your Tasks

  • Develop, organize, and deliver engaging customer training programs for products, processes, and technologies.
  • Prepare training content for new products and conduct internal training sessions for Service and Technology teams in accordance with the annual training calendar.
  • Continuously learn and become certified in new products, technologies, and solutions.
  • Support and engage customers by providing professional training experiences tailored to their needs.
  • Collaborate closely with cross-functional teams including Product Management, Engineering, Sales, and Customer Support.
  • Create post-training reports, evaluate training effectiveness, and identify opportunities for improvement.
  • Design, develop, and maintain training materials using various tools and formats, including digital and online learning platforms.
  • Create, record, and manage online training content such as e-learning modules, webinars, and instructional videos.
  • Ensure training content remains up-to-date and aligned with the latest product developments.
  • Travel internationally (approximately 40-50%) to deliver customer training and support global training initiatives.

Your Profile

  • Strong passion for training, coaching, knowledge sharing, and customer development.
  • Proven technical understanding and process expertise.
  • Excellent presentation, facilitation, and documentation skills.
  • Strong learning agility, analytical thinking, and problem-solving abilities.
  • Fluency in English is mandatory due to the global scope of the role.
  • Ability to effectively engage and present to diverse audiences.
  • Strong communication skills with the ability to adapt training methods and content to different participant knowledge levels and expectations.
  • Experience in designing and developing comprehensive training materials using multiple tools and learning formats.
  • Advanced IT skills and a high affinity for digital technologies and new media.
  • Experience with online learning systems, e-learning content creation, video recording, and virtual training platforms is highly desirable.
  • Self-motivated, organized, and able to work independently as well as within international teams.
  • Willingness to travel worldwide up to 40-50%.

Our Offer

  • an international working environment with long tradition
  • versatile activity in a future-oriented environment with a lot of self-responsibility
  • good development opportunities and fair employment conditions
  • a motivated team with mutual respect and good cooperation
Job ID: 2602160915jg
Business: After Sales
Country: Switzerland
Company: Rieter
Functional Area: Products
Entry Level: Professionals
Contract type: Unlimited
Location: Winterthur
Aline Brulhart
HR Manager

Rieter AG
Klosterstrasse 20
8406 Winterthur

www.rieter.com
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Are you interested? If you recognize yourself in this profile and you would like to be part of a successful team, we look forward to meeting you soon. Please send us your complete application documents online.

We only consider direct applications.
Rieter is the world’s leading system supplier for processing natural and man-made fibers into short-staple and long-staple yarn, as well as for the production of filament yarns, man-made fibers and nonwovens. With its comprehensive technology portfolio, Rieter covers the entire textile value chain – from fiber to yarn, and from polymer melt to texturized filament, synthetic staple fibers and nonwoven. Headquartered in Winterthur, Switzerland, the company designs and engineers complex spinning plants, machines, systems, and components that enable an efficient and economical production. Rieter’s leading technologies ensure minimal resource consumption, making a significant contribution to sustainability across the global textile value chain. Rieter has a history spanning more than 230 years, operates 22 production sites in nine countries, and employs around 6 400 people worldwide, approximately 9% of them in Switzerland. Rieter is listed on the SIX Swiss Exchange under the ticker symbol RIEN.
You are passionate about sharing knowledge, have a strong service mindset, and enjoy helping others grow? You are versatile, goal-oriented, and thrive in an international environment? You are curious about new technologies and innovative ways of learning? Then you fit perfectly within our team and can strengthen our business as a

Trainer - Customer Training

Are you a proactive, service-oriented personality with a passion to tackle your tasks? In this challenging and very diversified function, you take responsibility for the Customer Training and ensure the following activities.
  • Develop, organize, and deliver engaging customer training programs for products, processes, and technologies.
  • Prepare training content for new products and conduct internal training sessions for Service and Technology teams in accordance with the annual training calendar.
  • Continuously learn and become certified in new products, technologies, and solutions.
  • Support and engage customers by providing professional training experiences tailored to their needs.
  • Collaborate closely with cross-functional teams including Product Management, Engineering, Sales, and Customer Support.
  • Create post-training reports, evaluate training effectiveness, and identify opportunities for improvement.
  • Design, develop, and maintain training materials using various tools and formats, including digital and online learning platforms.
  • Create, record, and manage online training content such as e-learning modules, webinars, and instructional videos.
  • Ensure training content remains up-to-date and aligned with the latest product developments.
  • Travel internationally (approximately 40-50%) to deliver customer training and support global training initiatives.
  • Strong passion for training, coaching, knowledge sharing, and customer development.
  • Proven technical understanding and process expertise.
  • Excellent presentation, facilitation, and documentation skills.
  • Strong learning agility, analytical thinking, and problem-solving abilities.
  • Fluency in English is mandatory due to the global scope of the role.
  • Ability to effectively engage and present to diverse audiences.
  • Strong communication skills with the ability to adapt training methods and content to different participant knowledge levels and expectations.
  • Experience in designing and developing comprehensive training materials using multiple tools and learning formats.
  • Advanced IT skills and a high affinity for digital technologies and new media.
  • Experience with online learning systems, e-learning content creation, video recording, and virtual training platforms is highly desirable.
  • Self-motivated, organized, and able to work independently as well as within international teams.
  • Willingness to travel worldwide up to 40-50%.
  • an international working environment with long tradition
  • versatile activity in a future-oriented environment with a lot of self-responsibility
  • good development opportunities and fair employment conditions
  • a motivated team with mutual respect and good cooperation
Are you interested? If you recognize yourself in this profile and you would like to be part of a successful team, we look forward to meeting you soon. Please send us your complete application documents online.

We only consider direct applications.
Aline Brulhart
HR Manager

Rieter AG
Klosterstrasse 20
8406 Winterthur

www.rieter.com