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Aftermarket Client Specialist

Wixom, MI

Step out of your comfort zone, excel and redefine the limits of what is possible. That’s just what our employees are doing every single day – in order to set the pace through our innovations and enable outstanding achievements. After all, behind every successful company are many great fascinating people.

Responsible for the sales growth of Aftermarket products and services including Software Maintenance Agreements, Calibration, Software, Training, Styli and Accessories.
Sell to existing Customer base with Zeiss machines & software in a defined sales region.
Responsible for driving revenue in assigned sales region and assisting with other sales regions as directed by Inside Sales Manager.

We are looking for people who are keen to try something new:

  • Achieve monthly & yearly sales quotas in multiple Aftermarket products and services.
  • Create Action Plan of how to accomplish sales quotas in assigned sales region.
  • Develop solid sales techniques using the Zeiss Sales Process.
  • Responsible for attainment of yearly SMART objectives.
  • Make multiple Outbound Calls daily to current Zeiss Customers in assigned sales region.
  • Ask Questions, Listen, and Verify Customer Information and Needs.
  • Educate the Customer on the benefits of Zeiss bundles Products and Services.
  • Explain Zeiss pricing Policies, Incentives, and Sales Promotions.
  • Provide Product Information as required.
  • Respond promptly to Customer Inquiries received directly via Phone, Email or forwarded by other Zeiss departments.
  • Generate accurate Quotes, follow up on Quotes in a timely manner, and Close Orders.
  • Submit Orders for processing to Customer Care with complete and accurate information.
  • Document Customer, Contact, Machine & Software information in Database/CRM.
  • Cooperate with other Zeiss departments including Field Sales, Service, Deployment, Customer Care, Applications, Marketing, Billing and Collections as required.
  • Fulfill assigned tasks & complete special projects as directed by Inside Sales Manager.

You are:

  • 3-5 years of experience in high volume Inside Sales with proactive customer contact.
  • High School diploma required.
  • Proficient in Microsoft Office (Word and Excel).
  • Experience with Contact Management Software preferred (i.e. Act!, Goldmine, Outlook).
  • Previous formal sales training desired.
  • Knowledge of Industrial Metrology & CMM’s a plus.
In a spacious modern setting full of opportunities for further development, ZEISS employees work in a place where expert knowledge and team spirit reign supreme. All of this is supported by a special ownership structure and the long-term goal of the Carl Zeiss Foundation: to bring science and society into the future together.

Join us today. Inspire people tomorrow.

Diversity is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, philosophy of life, disability, age, sexual orientation or identity.

Apply now! It takes less than 10 minutes.
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Your contact
Brady Glentz
brady.glentz@zeiss.com
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