Technical Sales Specialist, Northeast territory


Step out of your comfort zone, excel and redefine the limits of what is possible. That’s just what our employees are doing every single day – in order to set the pace through our innovations and enable outstanding achievements. After all, behind every successful company are many great fascinating people.

We are looking for people who are keen to try something new:

Reporting directly to the Regional Sales Managers, with indirect reporting to the VTS Director, the Technical Sales Specialist is responsible for the generation of new business sales, across the VTS portfolio, directly to Eye Care Professionals and working alongside the Business Development Representatives to identify and develop new business opportunities and effectively prospects and qualifies potential customers through appointment setting and cold calls. The Technical Sales Specialist commits to an annual sales plan, writes specific objectives and forecasts orders and expected revenue on a monthly basis. The Technical Sales Specialist must develop excellent product knowledge and an awareness of market conditions. This individual must report on his/her activities on a regular basis and must represent the company in keeping with the highest standards of business ethics and professionalism.

The Technical Sales Specialist works with clients to train and troubleshoot products in the Essential product line. This individual offers ongoing support for clients during installation and activation of equipment and maintains close relationships with clients and third party vendors to resolve issues and provide solutions. The Technical Sales Specialist will establish and maintain effective and professional relationships with clients to create high satisfaction and perception of value from Carl Zeiss Vision products and services. This position requires up to 80% travel.
• Meet or exceed sales goals as established in sales plan in assigned territory
• Prospects and qualifies potential customers through appointment setting and cold calls
• Strong sales focus with the ability to move key opportunities through the sales cycle, providing detailed and accurate sales forecasts using the company's CRM tool
• Work with sales team to develop current and new targeted customers
• Provide technical product information and procedure expertise to customers
• Initiate focused programs and services to increase sales and market share for specific products
• Communicate with customers in a clear and effective manner
• Build internal and external relationships; establish credibility and rapport with customers
• Organize and schedule tasks, develop realistic goals and action plans to drive sales
• Attend various events, e.g. Trade shows, etc. to generate new business opportunities


• Deal with unexpected situations or events, frequent changes, or delays
• Performs training and troubleshooting at client sites
• Proactively troubleshoots hardware and/or software problems
• Provides in person, telephone, or web-based product demonstrations as requested by clients and/or sales force
• Provides weekly reports of all training, troubleshooting and installation activities
• Provides detailed feedback and observation regarding product performance and usability
• Responsible for developing and maintaining strong working knowledge of Carl Zeiss Vision products, services and training materials
• Stays up to date on competitor products and activities
• May perform other duties as assigned

You have:

• Bachelor’s degree strongly preferred
• Minimum 1 - 3 years’ experience in optical or capital equipment sales
• High level of ophthalmic equipment product knowledge preferred
• Effective consultative, conceptual and negotiation skills with demonstrated ability to establish influential relationship with customers
• General understanding of anatomy, physiology and pathology of the eye
• Working knowledge of refractometry preferred
• Sales, medical, ophthalmic or industry related training experience preferred
• Develop expertise in product application and practice management implications
• Excellent interpersonal, problem solving and analytical skills
• Self-starter with the ability to work independently
• Strong organizational, presentation and communication skills
• Proficient in Microsoft Word, Excel, and PowerPoint
• Safely operate a motor vehicle and maintain a valid motor vehicle license
• Ability to thrive in a competitive environment
• Must be able to travel at least 80% of the time and occasionally work weekends
• Ability to work independently and perform with little or no supervision
• Basic computer/instrumentation networking preferred
• Experience in a vision care setting preferred
In a spacious modern setting full of opportunities for further development, ZEISS employees work in a place where expert knowledge and team spirit reign supreme. All of this is supported by a special ownership structure and the long-term goal of the Carl Zeiss Foundation: to bring science and society into the future together.

Join us today. Inspire people tomorrow.

Diversity is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, philosophy of life, disability, age, sexual orientation or identity.

Apply now! It takes less than 10 minutes.
Your contact
Jaime Cunningham
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