Support Engineer 2nd Level Data Management (m/f/x)


Step out of your comfort zone, excel and redefine the limits of what is possible. That’s just what our employees are doing every single day – in order to set the pace through our innovations and enable outstanding achievements. After all, behind every successful company are many great fascinating people.

We are looking for people who are keen to try something new. You will

  • Provide 2nd Level service to 1st Level technicians from all Sales and Service Centers and global distributors and be responsible for managing escalations of complex topics from 1st Level
  • Also perform pilot installations and install complex systems in cooperation with 1st Level
  • Perform remote support as well as onsite support for special issues, installations and customers
  • Provide technical support for the respective systems (either on the phone, remote or on-site)
  • Act as our service representative in respective engineering projects

You have:

  • A degree in Software Engineering or a comparable educational background combined with at least two years of experience in providing IT support, preferably in the healthcare area
  • Experience with Windows as operating system and general IT and Networking knowledge
  • Basic knowledge of DICOM, HL7 and SQL as well as in related databases (MySql or other RDBMS)
  • The ability to work in a team, a hands-on mentality and willingness to help solve our customers’ inquiries
  • English and preferably also German language skills
In a spacious modern setting full of opportunities for further development, ZEISS employees work in a place where expert knowledge and team spirit reign supreme. All of this is supported by a special ownership structure and the long-term goal of the Carl Zeiss Foundation: to bring science and society into the future together.

Join us today. Inspire people tomorrow.

Diversity is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, philosophy of life, disability, age, sexual orientation or identity.

Apply now! It takes less than 10 minutes.
Your contact
Antonia Schulze
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