Product Owner Customer Portal (m/w/x)


Step out of your comfort zone, excel and redefine the limits of what is possible. That’s just what our employees are doing every single day – in order to set the pace through our innovations and enable outstanding achievements. After all, behind every successful company are many great fascinating people.

Your role

  • Define the global strategy and roadmap for the IQS Customer Portal (DCC) as part of the global omnichannel strategy
  • Define and prioritize the new customer services as well as the seamless integration with other digital touchpoints together with the countries
  • Drive global rollout including training and setup of local operating models (e.g., support, project lead)
  • Gather business requirements from stakeholders
  • Responsible for growing the active users and usage of the portal features in order to improve the service to our customers
  • Write user stories and prioritize the backlog in collaboration with our DevOps team to advance the portal and further drive the personalization
  • Work in an agile team that is highly motivated including cross-functional collaboration within the omnichannel implementation program

Your profil

  • Master / Bachelor’s degree in Economics or Engineering or IT
  • 3 years of relevant experience as Product Owner or Product Manager
  • Excellent communicational skills on senior level
  • Willingness to take ownership and make decisions
  • Experience in applying methods like Agile, Scrum, Design Thinking
  • You are a team player focusing on results
  • Affinity to digital topics
  • Fluent in English
In a spacious modern setting full of opportunities for further development, ZEISS employees work in a place where expert knowledge and team spirit reign supreme. All of this is supported by a special ownership structure and the long-term goal of the Carl Zeiss Foundation: to bring science and society into the future together.

Join us today. Inspire people tomorrow.

Diversity is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, philosophy of life, disability, age, sexual orientation or identity.

Apply now! It takes less than 10 minutes.
Your contact
Miriam Fuchs
What we offer