Your tasks
- Perform the installation and service of machines and associated products and equipment.
- Perform preventative and corrective maintenance tasks of a high degree of complexity with minimum technical assistance as per the technical documentation.
- Analyze and resolve application problems of limited complexity.
- Resolve machining problems appearing on parts by analyzing the regular test cuts as per technical documentation.
- Resolve problems by analyzing the result of test cuts especially prepared for this purpose.
- Provide assistance or oversee the installation of equipment or a machine of a less experienced Field Service Engineer.
- Assist a more experience Field Service Engineer when performing an on-site audit of a machine or related equipment.
- Troubleshoot service and repair on equipment and machines where no previous training has been received.
- Conduct training for both team members and customers on the safe operations and preventative maintenance of the machines and related equipment.
- Provides a communication link between the customer and the company to help ensure that effective service is provided to the customer.
- Accurately complete all reports in a timely manner as per the service department procedures.
- Adhere to the Service Department Code of Conduct Guidelines.
- Maintain regular contact with the Customer Support Center (CSC) and Regional Service Manager (RSM) as needed to perform job duties.
Your profile
- Associate degree in mechanical and/or electrical engineering from a University or Technical College; 3 to 6 years’ experience with a similar manufacturing or machine tool company; or and equivalent combination of education and experience. Experience with the use of test equipment and EDM and/or Milling machines.
- Knowledge and experience with Microsoft Office Systems, Outlook, Excel, Power Point, and Microsoft Word. Knowledge of Power BI is required. Knowledge of Great Plains or similar software programs is helpful.
- Must hold a valid driver’s license and be able to travel to customer sites as required.
Benefits
Clear vision and purpose
"We are a sustainability and innovation leader providing superior customer value" is our vision and this is what guides us. Our purpose "becoming better every day - since 1802" is what inspires us in our daily work.
Sustainability and innovation focus
We have high sustainability and innovation goals. Let's work towards a sustainable future together.
Excellent learning tools
At GF we provide development opportunities for everyone. We offer global learning tools as well as trainings and specialized courses.
Great career opportunities
GF as a global acting company provides many opportunities regarding career growth. We also offer a dedicated talent management process (MyNextBigStep@GF) to boost your career.
Your contact
Jacqueline Chakos
Human Resources Manager
560 Bond Street
60069 Lincolnshire
United States
60069 Lincolnshire
United States
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Your work route
Who we are
GF Machining Solutions is the world’s leading provider of machine tools, diverse technical solutions and services to manufacturers of precision molds and tooling and of tight-tolerance, precision-machined components. The key segments we serve include the aerospace, automotive, medical, energy, information and communications technology (ICT) and electronics industries