“Better workdays” at Eugster/Frismag
IT Operations Engineer
Permanent position
100%
8580 Amriswil
by arrangement
Here for more! Here for You!
Our coffee is too good for workarounds and poor-quality IT solutions.
Our coffee is too good for workarounds and poor-quality IT solutions.
In this role, you ensure stable and efficient IT operations across our international organization. You support end users, workplace technologies, and production-related IT systems within a modern Microsoft environment.
Please send your CV in English.
Please send your CV in English.
Your tasks
- Provide 1st and 2nd level support (ticketing system, phone, remote, onsite)
- Manage Identity and Access Management (IAM): user lifecycle management, Group and permissions administration, license assignment (Active Directory, Microsoft 365)
- Maintain and manage workplace infrastructure (hardware and software lifecycle)
- Support and troubleshoot production IT systems, including industrial PCs and connected devices
- Analyse and resolve network issues (LAN, TCP/IP, DHCP, DNS, Wi-Fi)
- Ensure proper ticket handling, documentation, and contribute to process improvements
Your profile
- Several years of experience in IT support / IT operations
- Strong knowledge of Microsoft environments (Active Directory, Microsoft 365, Intune, MECM/SCCM, SOTI)
- Good understanding of Windows client/server environments and network troubleshooting
- Experience with end-user hardware (PCs, laptops, mobile devices, industrial devices)
- Structured, reliable, and service-oriented working style
- Strong problem-solving and communication skills
- Fluent in English
- German (min. B2) required for local user support
Your benefits at Eugster/Frismag
Holiday leave and flexi days
At Euster / Frismag you have up to six weeks of leave, depending on your age. You can also buy an additional one to two weeks of leave each year.
Equal Pay
Equal pay for equal work, regardless of your gender or cultural background – that goes without saying at Eugster / Frismag and has been confirmed by an equal pay analysis.
Culture and values
“We are different – for good reason”, because we have a culture of cooperation, trust and respect. We work together, listen to one another and create an environment where everyone can contribute.
Working time models
Working hours that suit you: In the administration you can work flexible hours, while in production our fixed shift model allows you to plan ahead. The perfect balance between work and life.
About us
Eugster/Frismag AG has been developing and manufacturing coffee machines and electrical appliances for top international brands for more than 50 years. Our success is based on a combination of dedicated employees, precision mechanical solutions, modern electronics and smart software. Together we produce reliable systems that are in use every day all over the world.
In our family company, the focus is on working together. We shape our future with the help of initiative and innovation. Perhaps we'll have the chance to get to know one another over a coffee soon.
In our family company, the focus is on working together. We shape our future with the help of initiative and innovation. Perhaps we'll have the chance to get to know one another over a coffee soon.
Your contact
Sarah Tobler
HR Business Partner
+41 71 466 22 38
HR Business Partner
+41 71 466 22 38
Your workplace
Fehlwiesstrasse 14 | 8580 Amriswil