Head of IT Delivery EMEA

The Head of IT Delivery EMEA oversees IT service delivery across six sub-regions (E1–E5 and META), ensuring exceptional user focus and service orientation. Serving as the primary contact for IT service delivery and support, this role aligns regional operations with global standards while addressing local IT needs, driving efficiency, and fostering excellence in service delivery. This position can be located in Germany, the UK, Netherlands or Italy.

This full-time position is available as soon as possible.

For more than a decade, Hilti has been recognized by Great Place to Work as one of the best places to work. Founded in 1941 by the Hilti brothers, we have over 120 locations globally carrying right into our lives and homes. Where people are exploring possibilities, leveraging their potential, owning their personal development, and growing lasting careers. We offer innovative solutions for the construction industry, emphasizing a passionate, inclusive team and a performance-driven culture. A substantial amount of our profit goes to the Hilti Foundation, promoting societal growth and sustainable impact.

A successful candidate will have 5–7 years of experience in globally oriented IT teams, with 3–5 years leading multi-national IT projects or initiatives. Proficiency in IT infrastructure, market trends, and translating technical concepts into business value is essential. They should demonstrate strong user and business focus, change management expertise, and a strategic understanding of IT's role in achieving business goals. The role requires a proactive, organized, and result-oriented individual with excellent communication skills, capable of simplifying complex ideas and fostering collaboration across diverse teams. Leadership potential is crucial, with a focus on building and developing high-performing teams.

We offer a unique place to work, in which you are part of a creative and interdisciplinary team. We will give you the opportunity to develop yourself and we will support you in shaping your individual career path.

In addition, we offer various benefits, such as
- Employee participation in the company's success
- Remote working (50%)
- Company pension scheme (employer-financed)
- Free rental of Hilti tools
- In-house fitness area with training courses

Integrity, courage, teamwork and commitment are essential for Hilti – both today and tomorrow. We are proud to say that we not only talk about our values, but also live them every day.

We have an excellent mix of people, which we believe makes for a more vibrant, more innovative, more productive team. Become a valuable member of our highly professional and international team of IT experts and meet the challenges of a global multinational company using the latest technologies.

Does this sound like you? We look forward to your application! For further questions, please feel free to contact Wai-Meng Lee, Head of IT Integrity and IT Asia or Talent Acquisition, Monica Garcia-Santos, Talent Acquisition Business Partner, monica.garciasantos@hilti.com.

*For non-EU / EFTA citizens: Please state your eligibility status to work in Switzerland / Liechtenstein and note that if you do not own a valid Swiss / Liechtenstein work permit, Hilti cannot guarantee your final employment due to authority regulations.

Learn more about us: https://careers.hilti.group/en

Learn more about life at Hilti Headquarters: https://www.youtube.com/watch?v=UeJPLBszc2A

Hilti is an equal opportunity employer.