Transportation Operations Coordinator
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Job reference: WD-0038978
What's the role?
As a Transportation Operations Coordinator you ensure, monitor, and develop / improve the performance of our “Global Transport 3PL Replenishment Network” in coordination with regional organizations. You will be part of the TMS (transport management system) roll out program, gradually taking responsibility for transportation planning in TMS.
This full-time position is available immediatley.
This full-time position is available immediatley.
Who is Hilti?
At Hilti, we are a passionate global team committed to making construction better. As a trusted partner for productivity, safety, and sustainability, we provide our customers innovative solutions that impact the buildings, roads, and infrastructure people rely on every day.
Hilti is where individuals grow lasting careers by exploring possibilities, maximizing their potential, owning their development, and making a real difference every day.
Hilti is where individuals grow lasting careers by exploring possibilities, maximizing their potential, owning their development, and making a real difference every day.
What does the role involve?
3PL Performance Management (Truck and Express): monitor 3PL performance, implement corrective measures in case performance is not line with expectations, conduct respective review meetings (monthly/quarterly) with the main 3PLs.
Service quality and performance improvement – working with 3PL suppliers to improve their performance in short/long term (targeting OTD 95%+) and make this progress sustainable. Also, making sure majority of PODs are available Hilti for tax avoidance purposes and 3PL comply with this requirement.
Roll out and implementation of TMS - Operational planning – gradually taking the responsibility for the transportation planning in new TMS system, which will be the new operational platform for Hilti in the future. This includes but is not limited to planning, changing management and problem resolution.
Contact person for daily operations issues - act as POC for day-to-day operational escalations within Hilti working intensively with 3PL in their timely and correct resolution. Also, responsible Road Freight and Air Express Damage& Claims topics working with Hilti Insurance and 3PLs on losses recovery.
Organization of special transport – in case of special transport needed (i.e. non-standard) act as Hilti responsible booking party with 3PLs, overseeing progress and completion of such transportation.
Service quality and performance improvement – working with 3PL suppliers to improve their performance in short/long term (targeting OTD 95%+) and make this progress sustainable. Also, making sure majority of PODs are available Hilti for tax avoidance purposes and 3PL comply with this requirement.
Roll out and implementation of TMS - Operational planning – gradually taking the responsibility for the transportation planning in new TMS system, which will be the new operational platform for Hilti in the future. This includes but is not limited to planning, changing management and problem resolution.
Contact person for daily operations issues - act as POC for day-to-day operational escalations within Hilti working intensively with 3PL in their timely and correct resolution. Also, responsible Road Freight and Air Express Damage& Claims topics working with Hilti Insurance and 3PLs on losses recovery.
Organization of special transport – in case of special transport needed (i.e. non-standard) act as Hilti responsible booking party with 3PLs, overseeing progress and completion of such transportation.
