Global Process Manager – Global Logistics Services
Schaan
Job reference: WD-0027742
What's the role?
In this challenging and exciting position, you will contribute to the development and implementation of global logistics solutions. You will collaborate with a wide variety of stakeholders to ensure the seamless integration and maintenance of logistics services, standards, and processes. You will act as a project champion to drive innovative and cross-functional initiatives that improve Customer experience and deliver operational excellence for our Fleet Program, all while being a part of Hilti’s Global Logistics organization.
Who is Hilti?
For the sixth time in 11 years, Hilti has been recognized by Great Place to Work as a top employer. Founded in 1941 by the Hilti brothers, we have over 120 locations globally with 33,000 team members. We offer innovative solutions for the construction industry, emphasizing a passionate, inclusive team and a performance-driven culture. A substantial amount of our profit goes to the Hilti Foundation, promoting societal growth and sustainable impact.
What does the role involve?
In this position you lead and work in a cross-functional environment to develop, pilot and implement the rollout and maintenance of logistics services as part of Hilti Logistics’ Fleet Program. You have the opportunity to collaborate with a wide variety of partners and stakeholders, which often includes key logistics functions such as Warehousing and Transportation, as well as with non-logistics functions such as IT and Hilti’s Digital Teams. Your strong analytical and conceptual mindset will enable you to develop a global market understanding (competitive intelligence, customer needs) to develop our Logistics Fleet Program in line with our global logistics 2030 strategy. Working with global process and service managers, you will ensure an effective end-to-end process flow, by developing and owning the standards and processes for Fleet and other services to ensure they are sustainable and operate at a high level. As a Global Process Manager, you will own, train and support regional service managers on operational Fleet topics, service innovation practices, and the logistics Top Customer approach.
What do we offer?
Joining our headquarters in Schaan, Nendeln, or Buchs connects you with a diverse community of over 2,100 colleagues from 70 nationalities in a region where Liechtenstein, Austria, and Switzerland intersect. Our employee groups actively support causes like female empowerment and the LGBTQ+ community and offer leisure activities like mountain biking and tennis. We also provide opportunities for community engagement both locally and internationally. Benefits at our headquarters include shared e-bikes, an on-site gym, dining options, learning opportunities, financial guidance, child care, and relocation support.
Why should you apply?
You are someone with high ambition who wants to influence your own development. You’re looking for a company where you have the opportunity to pursue your interests across functions and geographies, where a job title is not considered a final destination but the starting point. This role offers you a unique chance to build a strong cross-functional network within a global organization. If you are interested in working with colleagues from different backgrounds and believe you can learn from those with different experiences, who are in different levels and roles in the organization, join the team!
What you need is:
- Master’s degree (supply chain, engineering, Marketing, Business or related field)
- 5+ years working experience in a global company (in areas of logistics, supply chain, production, repair, or project management) with proven operational experience gained in Supply Chain, Logistics, or Marketing of products and services.
- Previous experience with SAP and proficiency with MS office applications (preferred).
- Excellent conceptual and analytical skills coupled with strong project management knowledge and understanding, including experience documenting processes and applying change management practices.
- Strong problem solving and decision-making skills with proven track record of managing ambiguity in a fast-paced environment and navigating complex business challenges using an agile mindset.
- High degree of commitment and eagerness to learn with the ability to work in a structured, self-motivated, and independent method.
- Acute attention to detail while maintaining focus on the bigger picture, cross-functional and global operational view.
- Excellent verbal, presentation and written communication skills to all external/internal customers, peer groups and upper management
- Experience in LEAN (preferred)
- International experience (preferred)
- Open and willing to travel for business (approx. 15-25% of working time).
- Fluent in English
Does this sound like you? We look forward to your application! For further questions, please feel free to contact human resources Chiara Giuranna, Team Lead Talent Acquisition Operations via LinkedIn: https://www.linkedin.com/in/chiara-giuranna-025a7574/
*For non-EU / EFTA citizens: Please state your eligibility status to work in Switzerland / Liechtenstein and note that if you do not own a valid Swiss / Liechtenstein work permit, Hilti cannot guarantee your final employment due to authority regulations.
Learn more about us: https://careers.hilti.li/en-li
Learn more about life at Hilti Headquarters: https://www.youtube.com/watch?v=UeJPLBszc2A
Hilti is an equal opportunity employer.
