Business Continuity & Crisis Manager Global IT (m/f/x)

Switzerland, Buchs

Job reference: WD-0008408
What's the role?
You are part of the Global Cyber Risk, Control & Assurance team in the Chief Cyber Security Officer department and you take end-to-end ownership of all aspects of Crisis Management as well as of Business Continuity Management (BCM) in Global IT. In this highly interdisciplinary role you interact with a lot of stakeholders inside and outside of Global IT and will work both on the conceptual as well as the practical level.
Who is Hilti?
If you’re new to the industry, you might not have heard of us. We provide leading-edge tools, technologies, software, and services for the global construction industry, and beyond. At Hilti strong customer relationships create solutions that build a better future, where there is pride and a sense of belonging across our 120 global locations. It’s where people explore possibilities, leverage their potential, own their personal development, and grow lasting careers.
The Global IT teams, operating from our technology hubs in Switzerland, Malaysia, and the USA, work closely together by translating the latest IT innovations into sustainable, value-creating solutions & services for our customers.
What does the role involve?
In Crisis Management you establish a governance and a framework to professionalize our approach to crisis management and will define escalation from IT incident to IT crisis. Selecting and Training the future members of the international Global IT crisis management team is one of your tasks. You ensure operational readiness (e.g. alarming, war-room infrastructure, communication, scenario-driven playbooks) of the Global IT crisis management team and liase and align procedures with the IT teams that deliver IT services 24/7 or follow the sun. With regards to Business Continuity Management you establish the BCM framework of Global IT according to industry best practices including business impact analysis, business recovery strategy and business recovery plans. You build a virtual team of IT service continuity management (ITSCM) responsible in the IT verticals and IT horizontals. Making sure the annual testing schedule is defined and executed to ensure operational readiness of all procedures in places depending on the scenarios (loss of IT, loss of supplier, loss of staff, loss of building).
We want your thirst to learn, courage to challenge and desire to improve things, including yourself.
What do we offer?
You will be working with a team of people striving for excellence, with an open, inclusive, and supportive culture. Leverage your expertise and the autonomy you will get to identify the best technological solution for the customer. See the direct impact of your work.
Come to a place where you will own your development and career journey.
Work close to your colleagues at the office in Buchs, Switzerland, near our corporate headquarters in Liechtenstein.
Enjoy the variety of healthy food from the campus restaurants, keep in shape at the in-house gym, or commute with our e-bikes free of charge. You will be amazed what the alpine life has to offer.
For the full range of benefits, take a look at https://careers.hilti.li/en-li/about-us/your-benefits-hilti
Why should you apply?
You are a person who considers crisis management and BCM as complementary disciplines. You strongly believe that managing these risks effectively will deliver business value in protecting our customer’s interests and our company’s reputation and making us more resilient. Working in classical IT environments but also in IoT and OT environments is what you like.
What you need is:
  • Master’s degree in computer science, technology management, risk management, security management or similar
  • 3+ years’ experience working in crisis management, Business Continuity Management or related fields
  • Proven subject matter expertise in business continuity management, recovery planning or crisis management or in related domains: IT service continuity management, IT disaster recovery planning/testing, IT operations (incl. IT incident and IT emergency management), operational risk management, physical security, supply chain management, operational resilience
  • Knowledge of relevant frameworks (ISO22301) and best practices (BCI Standard of Good Practice)
  • One or more of the following: CBCP, CBCI, AMBCI, MBCI or FMBCI, ISO Lead Auditor 22301
Does this sound like you? We look forward to your application! For further questions, please feel free to contact the hiring manager Nicolas Haas, https://www.linkedin.com/in/dr-nicolas-haas/

*For non-EU / EFTA citizens: Please state your eligibility status to work in Switzerland/ Liechtenstein and note that if you do not own a valid Swiss/ Liechtenstein work permit, Hilti cannot guarantee your final employment due to authority regulations.

Learn more about us: https://careers.hilti.li/en-li
Learn more about our Global IT Competition here : https://www.youtube.com/watch?v=dlv1hDNuVw4
Learn more about life at Hilti Headquarters: https://www.youtube.com/watch?v=UeJPLBszc2A

Hilti is an equal opportunity employer.
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