Global Process Manager Customs

Are you a process-driven expert with a strong customs background? Do you enjoy working in an international and cross-functional environment and want to take global responsibility for shaping customs and trade compliance processes? Then this is your chance to help shape Hilti’s customs future!

At Hilti, we are a passionate global team committed to making construction better. As a trusted partner in productivity, safety, and sustainability, we provide innovative solutions that shape the buildings, roads, and infrastructure essential to daily life. At Hilti, careers are made real by empowering you to explore the possibilities, maximize your potential, own your development, and create meaningful impact every day.

In this role, you will have the opportunity to ensure that all Hilti entities and functions globally conduct their activities in line with applicable customs, sanctions, and export control regulations, as well as Hilti’s internal compliance policies. You will coordinate the local implementation of Hilti’s global trade compliance framework across our regional organizations, contributing to governance responsibilities under the lead business structures. You will also provide expert guidance and training to ensure proper understanding and execution of compliance requirements across all levels.

Your key responsibilities:

Own and develop global customs and trade compliance processes and policies
Lead and contribute to cross-functional process improvement and digitalization initiatives
Act as process owner and bridge between business and IT for customs-related topics
Collaborate with local customs experts to harmonize standards and drive continuous improvement
Monitor regulatory developments and ensure timely adaptation of customs processes
Develop and maintain process documentation and training materials
Serve as a central point of contact for customs and export control compliance topics across countries and regions
Support the creation and rollout of written instructions and procedures for trade compliance
Help define and implement risk-based governance structures for trade compliance and provide training to local teams

Become part of our dynamic logistics team that drives our caring and performance-oriented culture. Our state-of-the-art Global Logistics center is located in Nendeln, Liechtenstein, just a short distance from our main campus. At the campus, utilize our gym and commute effortlessly with complimentary e-bikes. Benefits at our headquarters also include dining options, learning opportunities, financial guidance, free parking, fuel discounts, workation, sabbatical, meditation / relaxation rooms, Hilti tool rental service, massage possibilities and relocation support. Dive into the heart of logistics and experience the alpine lifestyle by visiting our careers page.

You are a driven individual who is constantly seeking personal growth and development. You are looking for a company that values versatility and provides opportunities to explore various functions and locations. Your first role with us is just the beginning of a journey and what we hope is a long-lasting career.

Does this sound like you? We look forward to your application! For further questions, please feel free to contact Silke Gray, Head Customs & Global Trade Compliance or human resources Alexandra Ammann, Talent Acquisition Business Partner.

*For non-EU / EFTA citizens: Please state your eligibility status to work in Switzerland / Liechtenstein and note that if you do not own a valid Swiss / Liechtenstein work permit, Hilti cannot guarantee your final employment due to authority regulations.

Learn more about us: https://careers.hilti.group/en

Learn more about life at Hilti Headquarters: https://www.youtube.com/watch?v=UeJPLBszc2A

Hilti is an equal opportunity employer.